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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kim LaCrosse

June 27, 2024

5  out of  5 rating by Kim LaCrosse
"I have been with State Farm (Rich Yacyshyn) for over 35 years. They are always so great, with quick and easy solutions to any need you might have. They take the time as often as you want to make sure your insurance needs are met and you understand the coverage. Won't leave this team!"
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David Elberfeld

May 3, 2024

5  out of  5 rating by David Elberfeld
"I have had insurance through State Farm after meeting with Rich Yacyshyn for about 50 years, first auto then bundled auto with home, and my late wife had life insurance also through State Farm. Rich's customer service has always been exceptional. When my wife passed away, I had the insurance check in hand in a matter of days, and when my auto insurance was involved his service response was always prompt. The awards on display in Rich Yacyshyn's office are well deserved and is evidence of an agent that is tops in an excellent company. I can rest assured that I am well covered whether at home or traveling. My recent review with Rich of my coverage was comprehensive and clearly presented, with any additional options reviewed without sales pressure for thoughtful consideration. I know from past experience that I am insured by a company that I can confidently depend upon should the need arise... State Farm Insurance."
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Francine Clave

April 15, 2024

5  out of  5 rating by Francine Clave
"Rick has been our Insurance Agent since 2007. Besides the great customer service we get he has always been available to answer any and all of our insurance questions. We have a agent “we know” and someone who knows us. Every time we have a question or a need he has gotten right back to us and we value this quality in a relationship. Eighteen years we moved to New Hampshire and we absolutely appreciate how Rick has taken such good care of us all these years."
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jonathan thompson

March 6, 2024

5  out of  5 rating by jonathan thompson
"Couldn’t ask for a better agency. Rich and his team are diligent, caring, and professional. Shop around for another place? Ain’t nobody got time for that! Some of the best people I know work within those walls."
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Lisa A.

February 18, 2024

5  out of  5 rating by Lisa A.
"We have been customers of State Farm, and specifically Agent Rich Yacyshyn, for many years. Rich and his Team have always been there to answer any questions we have about our current and future coverage. We feel that we are well protected and in good hands with Rich and his Team!"
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Mark Bundy

February 2, 2024

5  out of  5 rating by Mark Bundy
"We've been customers of this ofc. for many years. Rich Yacshyn and partners are always very attentive to us and our insurance needs."
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Cindy Fay

November 16, 2023

5  out of  5 rating by Cindy Fay
"I am very happy with the service I receive. My questions are answered, and changes or requests are made promptly. Unfortunately, I had to put in a claim this year, a lightning bolt hit the back of my home. I cannot say enough how well the claim went. Five stars to service and claims! Thank you!"
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John Locke

November 15, 2023

5  out of  5 rating by John Locke
"I am very impressed with State Farm. I never had renters insurance before and agent Matt over the phone made it so uncomplicated quick and simple. I would recomend him and this company to anyone looking for insurance."
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LJ Carey

August 15, 2023

5  out of  5 rating by LJ Carey
"We have used this office for years for all of our insurance needs both personal and business. Great staff and excellent customer service!"
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Susan Smith

August 10, 2023

5  out of  5 rating by Susan Smith
"So grateful for the help with getting my Insurance! Particular shout out to Mark Blair. I highly recommend State Farm."
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Ben and Tracy Searles

June 29, 2023

5  out of  5 rating by Ben and Tracy Searles
"Rich Yacyshyn has been our State Farm agent for over 20 years and has always been the best. He and his team are extremely knowledgeable. They do a great job explaining all of your options to you without making you feel obligated. I would recommend his office to anyone who wants great coverage and a great relationship with their insurance agent(s)."
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David Lambert

June 10, 2023

5  out of  5 rating by David Lambert
"I have been with Rich since he took over the office from my previous State Farm agent. He and his office have always been proactive in helping me maintain the correct level of coverage for my needs. Though I have not had many claims the process has quick and painless. Add to that the fact that their policy pricing is very competitive you have a win win situation"
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Deborah Cheever

February 10, 2023

5  out of  5 rating by Deborah Cheever
"We have always found the staff to be very responsive to our needs whenever we have had questions or clarifications about our policies. Rich Yacyshyn and staff are friendly, knowledgeable and professional to do business with."
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Hilda Weiss

February 2, 2023

5  out of  5 rating by Hilda Weiss
"We have been customers of Rich Yacyshyn for well over 30 years. He and his entire staff have always been extremely responsive to any questions we have had and take as much time as needed to explain things and ensure that we have the policies we need. We would highly recommend them as agents."
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Judith Richard

February 2, 2023

5  out of  5 rating by Judith Richard
"Recently found Emerald at State Farm! The customer service that she provided is exceptional. I have been in business for nearly 25 years and NO ONE has ever given me and my business the over the top customer service like Emerald. Additionally, I just have her do liability insurance for my grandson's business and again OVER THE TOP service. Whatever your insurance needs are talk to State will not be disappointed."
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David Ross

December 8, 2022

5  out of  5 rating by David Ross
"Very friendly and responsive."
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Gary Rothe

November 28, 2022

5  out of  5 rating by Gary Rothe
"We have been with Rich's office for a little over a year. He took the time to go over our policies with us to help us understand the details which we greatly appreciated! Earlier this year, our windshield was struck by a rock on the highway. Our claim was handled promptly, and the windshield was replaced in short order. We needed to have the new windshield recalibrated at our local dealer at our expense. I dropped the bill off at Rich's office that same afternoon, and a check was cut and mailed to me within three days. We are very satisfied with the service Rich and his staff provide."
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Lois Magenau

October 13, 2022

5  out of  5 rating by Lois Magenau
"I recently had a meeting with Rich Yacyshyn to review my policy with State Farm. He was very throrough, articulate and patient. I felt good after our meeting. I also would like to point out that I have always been very pleased with his agency and his staff when I have had a claim."
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Marilyn Jenks

August 11, 2022

5  out of  5 rating by Marilyn Jenks
"Our switch from a previous insurance carrier resulted from an accident. The person who was at fault for the collision contacted his insurer, State Farm, and within ten minutes from arriving home, State Farm had called to let us know they were taking care of everything. With such excellent customer service, that we had not always received from our insurer, we immediately determined that State Farm was our choice and have never regretted our decision. Congenial, caring, informative are just a few of the words that describe this agency. Thank you Mark and Rich!"
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Stephen Henninger

August 7, 2022

5  out of  5 rating by Stephen Henninger
"Rich has been my agent for over 30 years. Every time I have had a question or needed help they have responded promptly, if not immediately. They have always been friendly like a neighbor not a business."
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Ruth Davis

July 7, 2022

5  out of  5 rating by Ruth Davis
"It was a pleasure to have Rich come to the house and talk about our insurance policies. We have been with State Farm for years!!"
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Bob Fortin

July 6, 2022

5  out of  5 rating by Bob Fortin
"I worked with Emerald for my insurance needs and am abundantly pleased with the results. After being with a different carrier for many years Emerald put together a comprehensive insurance package for multiple properties, multiple vehicles and a personal liability policy that saved me thousands of dollars. Thank you Emerald"
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Bonnie Caprarello

June 29, 2022

5  out of  5 rating by Bonnie Caprarello
"I have been a state farm customer for at least 30 years and Rich has been my insurance agent from day 1. Thanks Rich! I would recommend him to anyone as he does a great job."
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Mark Blair

May 21, 2022

5  out of  5 rating by Mark Blair
"I have to give it 5 stars...I work there! I think we're pretty good though, come see for yourselves"
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Janet Shaw

March 16, 2022

5  out of  5 rating by Janet Shaw
"The staff of Rich Yacyshyn's office in Concord, NH is always there when we need them. Rich is always helpful and available and dedicated to giving the best service. Emerald is wonderful. In a day of automatic texts and impersonal voicemails, Emerald stands out as excellence in customer service. She exemplifies customer advocate skills, and I am forever grateful for her assistance and numerous follow-ups during a recent incident where I needed help with a claim ."