Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of jonathan thompson

jonathan thompson

March 6, 2024

5  out of  5 rating by jonathan thompson
"Couldn’t ask for a better agency. Rich and his team are diligent, caring, and professional. Shop around for another place? Ain’t nobody got time for that! Some of the best people I know work within those walls."
Profile photo of Lisa A.

Lisa A.

February 18, 2024

5  out of  5 rating by Lisa A.
"We have been customers of State Farm, and specifically Agent Rich Yacyshyn, for many years. Rich and his Team have always been there to answer any questions we have about our current and future coverage. We feel that we are well protected and in good hands with Rich and his Team!"
Profile photo of Mark Bundy

Mark Bundy

February 2, 2024

5  out of  5 rating by Mark Bundy
"We've been customers of this ofc. for many years. Rich Yacshyn and partners are always very attentive to us and our insurance needs."
Profile photo of Cindy Fay

Cindy Fay

November 16, 2023

5  out of  5 rating by Cindy Fay
"I am very happy with the service I receive. My questions are answered, and changes or requests are made promptly. Unfortunately, I had to put in a claim this year, a lightning bolt hit the back of my home. I cannot say enough how well the claim went. Five stars to service and claims! Thank you!"
Profile photo of John Locke

John Locke

November 15, 2023

5  out of  5 rating by John Locke
"I am very impressed with State Farm. I never had renters insurance before and agent Matt over the phone made it so uncomplicated quick and simple. I would recomend him and this company to anyone looking for insurance."
Profile photo of LJ Carey

LJ Carey

August 15, 2023

5  out of  5 rating by LJ Carey
"We have used this office for years for all of our insurance needs both personal and business. Great staff and excellent customer service!"
Profile photo of Susan Smith

Susan Smith

August 10, 2023

5  out of  5 rating by Susan Smith
"So grateful for the help with getting my Insurance! Particular shout out to Mark Blair. I highly recommend State Farm."
Profile photo of Ben and Tracy Searles

Ben and Tracy Searles

June 29, 2023

5  out of  5 rating by Ben and Tracy Searles
"Rich Yacyshyn has been our State Farm agent for over 20 years and has always been the best. He and his team are extremely knowledgeable. They do a great job explaining all of your options to you without making you feel obligated. I would recommend his office to anyone who wants great coverage and a great relationship with their insurance agent(s)."
Profile photo of David Lambert

David Lambert

June 10, 2023

5  out of  5 rating by David Lambert
"I have been with Rich since he took over the office from my previous State Farm agent. He and his office have always been proactive in helping me maintain the correct level of coverage for my needs. Though I have not had many claims the process has quick and painless. Add to that the fact that their policy pricing is very competitive you have a win win situation"
Profile photo of Deborah Cheever

Deborah Cheever

February 10, 2023

5  out of  5 rating by Deborah Cheever
"We have always found the staff to be very responsive to our needs whenever we have had questions or clarifications about our policies. Rich Yacyshyn and staff are friendly, knowledgeable and professional to do business with."
Profile photo of Hilda Weiss

Hilda Weiss

February 2, 2023

5  out of  5 rating by Hilda Weiss
"We have been customers of Rich Yacyshyn for well over 30 years. He and his entire staff have always been extremely responsive to any questions we have had and take as much time as needed to explain things and ensure that we have the policies we need. We would highly recommend them as agents."
Profile photo of Judith Richard

Judith Richard

February 2, 2023

5  out of  5 rating by Judith Richard
"Recently found Emerald at State Farm! The customer service that she provided is exceptional. I have been in business for nearly 25 years and NO ONE has ever given me and my business the over the top customer service like Emerald. Additionally, I just have her do liability insurance for my grandson's business and again OVER THE TOP service. Whatever your insurance needs are talk to State Farm....you will not be disappointed."
Profile photo of David Ross

David Ross

December 8, 2022

5  out of  5 rating by David Ross
"Very friendly and responsive."
Profile photo of Gary Rothe

Gary Rothe

November 28, 2022

5  out of  5 rating by Gary Rothe
"We have been with Rich's office for a little over a year. He took the time to go over our policies with us to help us understand the details which we greatly appreciated! Earlier this year, our windshield was struck by a rock on the highway. Our claim was handled promptly, and the windshield was replaced in short order. We needed to have the new windshield recalibrated at our local dealer at our expense. I dropped the bill off at Rich's office that same afternoon, and a check was cut and mailed to me within three days. We are very satisfied with the service Rich and his staff provide."
Profile photo of Lois Magenau

Lois Magenau

October 13, 2022

5  out of  5 rating by Lois Magenau
"I recently had a meeting with Rich Yacyshyn to review my policy with State Farm. He was very throrough, articulate and patient. I felt good after our meeting. I also would like to point out that I have always been very pleased with his agency and his staff when I have had a claim."
Profile photo of Marilyn Jenks

Marilyn Jenks

August 11, 2022

5  out of  5 rating by Marilyn Jenks
"Our switch from a previous insurance carrier resulted from an accident. The person who was at fault for the collision contacted his insurer, State Farm, and within ten minutes from arriving home, State Farm had called to let us know they were taking care of everything. With such excellent customer service, that we had not always received from our insurer, we immediately determined that State Farm was our choice and have never regretted our decision. Congenial, caring, informative are just a few of the words that describe this agency. Thank you Mark and Rich!"
Profile photo of Stephen Henninger

Stephen Henninger

August 7, 2022

5  out of  5 rating by Stephen Henninger
"Rich has been my agent for over 30 years. Every time I have had a question or needed help they have responded promptly, if not immediately. They have always been friendly like a neighbor not a business."
Profile photo of Ruth Davis

Ruth Davis

July 7, 2022

5  out of  5 rating by Ruth Davis
"It was a pleasure to have Rich come to the house and talk about our insurance policies. We have been with State Farm for years!!"
Profile photo of Bob Fortin

Bob Fortin

July 6, 2022

5  out of  5 rating by Bob Fortin
"I worked with Emerald for my insurance needs and am abundantly pleased with the results. After being with a different carrier for many years Emerald put together a comprehensive insurance package for multiple properties, multiple vehicles and a personal liability policy that saved me thousands of dollars. Thank you Emerald"
Profile photo of Bonnie Caprarello

Bonnie Caprarello

June 29, 2022

5  out of  5 rating by Bonnie Caprarello
"I have been a state farm customer for at least 30 years and Rich has been my insurance agent from day 1. Thanks Rich! I would recommend him to anyone as he does a great job."
Profile photo of Mark Blair

Mark Blair

May 21, 2022

5  out of  5 rating by Mark Blair
"I have to give it 5 stars...I work there! I think we're pretty good though, come see for yourselves"
Profile photo of Janet Shaw

Janet Shaw

March 16, 2022

5  out of  5 rating by Janet Shaw
"The staff of Rich Yacyshyn's office in Concord, NH is always there when we need them. Rich is always helpful and available and dedicated to giving the best service. Emerald is wonderful. In a day of automatic texts and impersonal voicemails, Emerald stands out as excellence in customer service. She exemplifies customer advocate skills, and I am forever grateful for her assistance and numerous follow-ups during a recent incident where I needed help with a claim ."
Profile photo of Yvonne Hall

Yvonne Hall

January 7, 2022

5  out of  5 rating by Yvonne Hall
"The staff at this office has been extremely helpful with choosing the best combination of home and auto insurance which has resulted in considerable savings compared to our previous carrier. They also went above and beyond with technical issues with the drive and save program."
Profile photo of David Doremus

David Doremus

January 1, 2022

5  out of  5 rating by David Doremus
"Quick and easy"
Profile photo of Sam Morrow

Sam Morrow

November 27, 2021

5  out of  5 rating by Sam Morrow
"Emerald, a member off the team at this office, was extremely helpful and patient in finding the perfect policy to fit my needs. Any questions I had were promptly and thoroughly answered. I would highly recommend their services. Thank you Emerald & Rich!"